Refund Policy
Introduction
At The Buds Station, we are committed to providing high-quality products and ensuring customer satisfaction. Please read our Refund Policy carefully before making a purchase.
All Sales Are Final
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All purchases made at The Buds Station are non-refundable and non-exchangeable.
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This means that once an order is confirmed and paid, it cannot be returned or exchanged.
Exceptions (Our Error)
Refunds or replacements are only available if the mistake is on our part, such as:
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Wrong strain delivered
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Wrong product model or variant
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Wrong size
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Damaged or defective items due to handling or shipping error
Conditions for a Refund or Replacement
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Customers must notify us within 7 days of receiving the product.
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Proof of error or damage (photo or video evidence) must be provided.
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Once verified, we will either replace the item or issue a refund.
Non-Refundable Costs
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Shipping fees and handling charges are non-refundable under all circumstances.
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Refunds will only cover the product cost if the above exceptions apply.
Contact Us
If you believe your case qualifies for a refund or replacement, please Contact Us through our communication channels on the homepage. You can also review common questions in our FAQ page.